frequently asked questions

 Product Orders and Shipments 

I’ve submitted my business, but I haven’t seen it in the directory. Why is that?


Our directory is a very heavily curated collection of brands we feel represent a certain quality and aesthetic. Our vetting may take up to 14 days. It’s not that we don’t love you and want to see you win as a black professional (We absolutely do). We just feel that your brand may not fit our client’s needs. If you would like a brand consultation please do not hesitate to reach out to us at branding@consummatehome.com.




Want to help us grow?


We are grateful for any amount of your resources that you are willing to share with us. Whether it’s your time, energy or funds we appreciate you. Please leave reviews of products, videos and podcasts. Together we are creating a community of resources, and it helps others in our community to know your experience with our offerings. Follow us on Facebook, Instagram, Twitter, Pinterest, YouTube, Apple Podcasts, Spotify and Patreon. Please like our post, leave comments, and join our budding online community!




I don’t feel represented by your brand.


Our platform was created with a very specific community in mind. Consummate Home™ was not built for the purpose of discriminating, but to give a voice and amplify those within our already marginalized section throughout the home industry.





 Concierge Services 

When will my project be completed?


Please see your agreed upon contract which was signed before your project intake form was sent. While we understand that life happens, for the workflow of our affiliates we ask that if an extension is necessary you contact them at least a week prior to your specified completion date.




What is your refund/cancellation policy?


Consummate Home™ reserves the right to cancel or refuse any concierge service request for any reason. If your request is refused before any work has begun you will receive a full refund. If your request is refused prior to any work being completed your payment will be refunded according to the percentage of work completed.





 Directory and Community 

What areas can be treated with Profhilo?


We can treat the following areas with Profhilo: face, neck, décolleté, arms, knees, hands and tummy.




Who is Profhilo suitable for?


Most clients are suitable for this procedure, however I do not recommend this treatment for those under the age of 30 as there is absolutely no point with no real visible differences made. Clients' skin that show the signs of ageing will benefit the most from this skin rejuvenation treatment. Clients between the age of 30-40 can use it to aim to keep their skin looking younger and fresher for longer whilst creating a better more smoother skin tone in the prevention from wrinkles and fine lines. Those who are 40+ will also see a huge improvement in their skin with the signs of ageing. However, I would not recommend it for those clients who have heavy folds as it is more of a 'cherry on the cake' treatment, and, used in combination with other treatments such as fillers and PDO threads which work to pull back and lift the skin on the inside, Profhilo will work to improve the skin from the outside.




When will I see results and how long do they last for?


You will see results after 1-2 days, but the full effect can be seen after one week. In most patients the improvement is not visible after one treatment: for this reason 2 treatments are suggested. The effects of Profhilo will last around 4-6 months but it is recommended you have maintenance sessions at 4 month intervals (from the last session) to continue the effects - rather than let it wear off completely. If this is the case, then 2 sessions may be needed again to get the skin back up to its previous state.




Does injecting Profhilo hurt?


Whilst Profhilo is injected into the skin with a needle, you will feel what most clients describe as a lttle 'pinch' and 'sting' as the needle goes into the skin. and the product is injected. Numbing cream is not necessary for this treatment.




What will I look like after the treatment? Will I be red? Swelling?


When Profhilo is injected correctly, there will be no swelling. You may look a little red immediately afterwards and there may be some small slightly visible lumps on the skin at the injection sites, but this will subside quickly and usually around an hour. You will be able to go about your day as usual. It is advised however that you do not apply makeup on your face for 24hrs afterwards or exercise for 24hrs post treatment.





 Opportunities 

Interested in being one of our home professionals?


Please submit your information on our Opportunities page.




Have an idea for a product or event collaboration?


Please submit your information here:




Are you a blogger or influencer and want to be a social media affiliate?


Please click here:





 Press 

I’ve submitted my business, but I haven’t seen it in the directory. Why is that?


Our directory is a very heavily curated collection of brands we feel represent a certain quality and aesthetic. Our vetting may take up to 14 days. It’s not that we don’t love you and want to see you win as a black professional (We absolutely do). We just feel that your brand may not fit our client’s needs. If you would like a brand consultation please do not hesitate to reach out to us at branding@consummatehome.com.




Want to help us grow?


We are grateful for any amount of your resources that you are willing to share with us. Whether it’s your time, energy or funds we appreciate you. Please leave reviews of products, videos and podcasts. Together we are creating a community of resources, and it helps others in our community to know your experience with our offerings. Follow us on Facebook, Instagram, Twitter, Pinterest, YouTube, Apple Podcasts, Spotify and Patreon. Please like our post, leave comments, and join our budding online community!




I don’t feel represented by your brand.


Our platform was created with a very specific community in mind. Consummate Home™ was not built for the purpose of discriminating, but to give a voice and amplify those within our already marginalized section throughout the home industry.